Ridership trends: fixed route down, paratransit up
Appleton
Summary
Fixed-route ridership is down 10-15% while demand-response service is up 10-13%. Complaints hit 18 in the third quarter — the highest since January 2025 — mostly blamed on construction detours, missed pickups, and late buses.
At a glance
- Total mentions
- 2
- Last 30 days
- 1
Discussed at 1 meeting in the last 60 days; most recently Oct 27, 2026.
Impact analysis
Demand-response riders, especially seniors and people with disabilities, are getting more service.
Fixed-route riders dealing with construction detours, missed stops, and late buses.
Mentions & discussions (2)
Fox Cities Transit Commission — October 27, 2026
Fixed-route ridership is down 10-15% while demand-response service is up 10-13%. Complaints hit 18 in the third quarter — the highest since January 2025 — mostly blamed on construction detours, missed pickups, and late buses.
Fox Cities Transit Commission — June 23, 2026
Fixed-route rides fell 6% from last May (about 3,000 fewer rides), but demand-response paratransit rides rose 5%, with Valley Transit 2 and Connector continuing to grow. Total May rides topped 54,000, and discounted fare programs hit 84% utilization.
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